If you’ve never had a web hosting account or you’re changing companies and the new one employs an account administration console that you have not seen so far, you may get baffled about how to execute a certain operation in your account or on your desktop PC. That is why, some web hosting providers have set up a knowledge base, which includes the most popular queries and problems connected with their platform, instead of including only some general facts. This sort of knowledge base will enable you to find the desired information swiftly and effortlessly, so you will not have to dedicate plenty of time and effort to issues that might require something as elementary as pushing a button or ticking a tick box. Thus, not only can you get stuff done, but you can also learn plenty of new and relevant things, both about the way you can manage your account and about the way the web hosting service works in general.
Extensive Online Documentation in Shared Web Hosting
If you have ordered your very first shared web hosting package through our company or have migrated your website over to us, you will grow used to our platform and our in-house created Hepsia Control Panel before you know it as we have compiled a detailed knowledge base where you can find all the info that you may ever need – both general info in regards to the hosting service as a whole and more concrete info about the different functions that you can make use of and the obstacles that you may chance upon. The articles themselves are available in 2 places. The entire article list is accessible through the Help section of the Control Panel. You can find articles that are dedicated to the different functions in each section of the Control Panel too. You can discover how to do de facto everything, from enabling an .htaccess config file to administering an electronic mailing list, and all the articles offer exhaustive instructions, so you won’t ever get disorientated on account of an unclear text. Of course, in case you encounter a more specific obstacle and you are unable to find an adequate solution in our knowledge base, you can touch base with our client care staff 24/7.
Extensive Online Documentation in Semi-dedicated Servers
We have compiled an exhaustive online knowledge base for all our present and future clients, so if you order a semi-dedicated server account through us, you will be able to find any information that you are looking for at any moment. We’ve got tons of informational help articles, which will help you understand better what is going on in your semi-dedicated account – "What’s PHP?" and "What are file permissions?" are simply two instances. Our in-depth manuals will help you do anything you wish – extract an archive, import a database, redirect a domain name, etc. On top of that, we’ve also got troubleshooting instructions, which will allow you to find out what causes a particular problem and the feasible solutions for it. If you aren’t able to send e-mail messages or your domain name opens a 500 Internal Server Error message, for example, you can refer to our knowledge base and resolve the problem instantaneously. The articles can be accessed through each Control Panel section, as well as through the all-inclusive Help section.