Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center

  • The Help section integrated into your Website Control Panel offers a selection of help articles and commonly asked questions. Aimed toward resolving any common issue that you could possibly encounter, they are written by our support team of professional techs.

  • Top quality support service
  • Educational Videos

  • For those who’d like to discover how to fix a regularly experienced problem by watching a tutorial video clip, we have added a selection of video tutorials to our Website Control Panel. All the tutorials are concise and simple to follow. They offer step–by–step presentations of various site administration techniques.

  • Intuitive help center
  • A 1–Hour Ticket Response Guarantee

  • All our semi–dedicated servers are backed up by a round–the–clock technical support service and include a one–hour ticket response guarantee. Our skilled technicians will be online night and day and will solve any issue that you may have within maximum 1 hour after the ticket submission. In most cases, a reply will be given to you in less than twenty minutes.