Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Supplying top notch support without delay is our main priority, so we backup each shared web hosting plans plan with a 1–hour ticket resolution guarantee. As soon as you present a ticket or send us a message, our customer support staff will try all they could do to present the most satisfactory resolution for your situation and to give you advice quickly.

  • Top quality support service
  • A Top–quality Support Service

  • Our assistance service is supplied by a crew of educated specialists who’re able to react to your issue as fast as possible. You can speak with the support staff by starting a help and support ticket from your Website Control Panel or by sending us an e–mail message. On business days, you can also contact us on the phone or make use of the online chat service.

  • Intuitive help center
  • An Intuitive Help Section

  • If you want help while performing tasks within the Control Panel, it is possible to always just click the Help key and see your issue in the selection of posts that will pop up. We have also turned almost all of the articles into educational videos. The collection of instructional videos will load if you click the Videos option located in each section.