1 hour ticket response
We are committed to giving a rapid and accurate solution to every customer support ticket posted by a customer. Our knowledgeable client care team representatives will examine your question and will think of the most effective solution. We offer a 1–hour response time guarantee for all trouble tickets. In reality, our average support ticket response time has proven to be 20 minutes.
A Premium–Quality Help Desk Service
Each member of our client care team has lots of years of experience in the shared web hosting plans realm and the vast majority of them have been with us for at least five years. They are all ready to answer all your queries in the most efficient manner possible.
An Easy–to–Browse Help Center Section
In the Website Control Panel you can find an easy–to–navigate Help section where you can find quick tips on how you can use our services. You can get the answers to your inquiries in the F.A.Q. section, see more information in the web hosting account management articles or check out our instructional video tutorials.