A 99.9% Server Uptime
Our shared web hosting platform is based on a solid, top–quality hardware architecture and a heavily modified variation of Linux. Thus, irrespective of what your website is, or how many site visitors you’ve got, or even if there’s a denial–of–service attack, our machines will remain up and your websites will stay online.
All shared web hosting plans packages come with a 99.9% server uptime guarantee. And irrespective of which datacenter you select, our guarantee stays the same.
A 99.9% Network Uptime
When you develop your own cloud hosting platform, it’s crucial that you also build your own network infrastructure. Because of this, we set up a custom internal network in all our datacenter facilities. Based on top–quality Juniper routers and switches, our internal network allows for faster–than–light data transfer speeds and is completely redundant.
Therefore, you can enjoy a 99.9% network uptime in our data center in the USA, in our data center in the United Kingdom, in our data center in Finland, in our data center in Eastern Europe and in our data center in Australia, no matter which hosting package you’ve chosen.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting plans. If you are not satisfied with our web hosting services, or if you find them insufficient, or if you decide that you need to use a VPS servers instead of a cloud hosting package – you will receive a reimbursement, no questions asked.
All domain name registrations are non–refundable, but you will retain complete control over your domain names even if you delete your hosting account with us.
24/7 Technical Support
If you’ve ever had to wait around for hours to get a response, you’re aware of how irritating this can be, even more so if your website is on the line. That is why our company offers a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our customer service technicians will be here for you and they will answer you in under 1 hour. And the best part is that their average support ticket response time is below 20 minutes!